By using our services you agree with the following:
These terms and conditions, along with those set out in the Global Express Guaranteed Service Guide (Service Guide) and the International Mail Manual (IMM), are all the terms of the contract between you (the sender of the shipment) and us (PostageXpress, and/or their agents). When you tender a shipment to us, you accept our terms for you, and for anyone else who has a legal interest in the shipment. Our terms and conditions also protect anyone with whom we may contract to collect, transport, or deliver your shipment. No employee of PostageXpress, or anyone else has any authority to change any of our terms or conditions, or make any promises on our behalf. If there is a conflict between the terms and conditions of the Air Waybill (Shipping Label), this Service Guide, or the International Mail Manual (IMM) then in effect, the current Service Guide or International Mail Manual (IMM) will control, in that order of priority.
What Shipment Means:
A shipment means all allowable contents that travel under one Air Waybill (Shipping Label), not just any single document or item included in a shipment. You certify that the shipment details are complete and accurate. You agree that all shipments may be carried by any means, including air, surface, or any other carrier.
You warrant that each article in the shipment is properly described on this Air Waybill (Shipping Label) and any accompanying documents, acceptable for transport by us, and properly marked, addressed, and packed to ensure safe transportation with ordinary care in handling. You are responsible for all charges, including postage, and possible surcharges, Customs and duties assessments including fees related to our prepayment of the same, governmental penalties and fines, taxes, and our attorney fees and legal costs, related to this shipment.
We accept as shipments documents (correspondence and printed matter DOC) and non-documents (all other items NON-DOC), with restrictions on content and value as defined by each destination country in the Service Guide. No shipment may contain contents with a total value greater than US $2,499. NON-DOC shipments may be subject to inspection.
We do not accept as a shipment anything that is considered a restricted article or hazardous material as defined by the Department of Transportation (DOT), or dangerous goods as defined by the International Air Transport Association (IATA) or the International Civil Aviation Organization (ICAO), or certain other items listed in the Service Guide or International Mail Manual (IMM), such as cash or cash equivalents. See the Service Guide for additional prohibited items and restrictions for this service.
You appoint us and/or our agents as your agent to conduct export and import clearance. You also certify us and/or our agents as the nominal consignee solely for the purpose of designating a Customs broker to perform Customs clearance. You are responsible for and warrant your compliance with all applicable laws, rules, and regulations, including but not limited to Customs laws; import, export, and re-export laws; and governmental regulations of any country to, from, through, or over which your shipment may be carried. You agree to furnish such information and complete and attach to this Air Waybill (Shipping Label) such documents as are necessary to comply with such laws, rules, and regulations. We assume no liability to you or any other person for any losses or expenses due to your failure to comply with this provision.
You hereby certify that all statements and information contained in this Air Waybill (Shipping Label) and any accompanying documents relating to exportation are true and correct. You certify that this shipment does not require filing of Electronic Export Information, or EEI (formerly known as Shippers Export Declaration, or SED) or any such filing of export data. Furthermore, you understand that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements, or for violation of any United States Laws on exportation, including but not limited to 13 USC Sec. 305, 22 USC Sec. 401, 18 USC Sec. 1001, and 50 USC App. 2410.
Letter of Instruction:
If you do not complete all the documents required for carriage or if the documents you submit are not appropriate for the services or destination requested, you hereby instruct us and/or our agents, where permitted by law, to complete, correct, or replace the documents for you. However, we are not obligated to do so. If a substitute form of air waybill is needed to complete delivery of your shipment and we complete that document, the terms of this Air Waybill (Shipping Label) will continue to govern. We are not liable to you or any other person for our actions on your behalf under this provision.
We do not offer any Money-Back Guarantee under any circumstances.
Loss or Damage Claims:
If the shipment is lost or damaged, you may file a claim with any of our agents, we are not responsible or liable for any claims.
We do not offer insurance and do not cover any claims. All claims should be directed to the appropriate agent.
We are not liable for
Our agents will make their best effort to deliver your shipment according to our regular delivery schedules. We and/or our agents are not liable for any losses or damages caused by delays, even if we are at fault, in picking up, transporting (including delays caused by diversions), or delivering a shipment.
Circumstances Beyond Our Control:
We are not liable if a shipment is lost, misdelivered, damaged, or delayed because of circumstances beyond our control. These circumstances include: terrorist activity; strikes; labor actions; an act of God, for example an earthquake, cyclone, storm, or flood; force majeure, for example war, plane crash, or embargo; import/export clearance delays; any defect or characteristic to do with the nature of the shipment, even if known to us when we accepted it; or any action or omission by anyone outside our company or their agents, for example the sender of the shipment, the recipient, or an interested third party, Customs or government officials, or other carriers or third parties with whom we contract to deliver to destinations that we do not serve directly. We are not liable even if you, the sender, did not ask for or know about a third-party delivery. We are also not liable for electrical or magnetic damage to, or erasure of, electronic or photographic images or recordings.
We are not liable for the following, whether they arise in contract or any other form of civil action, including negligence, and even if they are our fault: consequential or special damages or loss; other indirect loss; or breach of other contracts. Consequential damage or loss includes but is not limited to loss of income, profit, interest, markets, and use of contents.
Illegal actives and misuse of our service:
We are not liable for anything you as a customer may do with the service we offer. Furthermore, we are not liable for any illegal substance you may mail. You agree to only use our service for legal actives and are responsible for anything you are mailing. We will cooperate fully with the appropriate law enforcement agencies.
False Statements and Right to Inspect:
The submission of a false, fictitious, or fraudulent statement may result in imprisonment of up to 5 to 8 years depending on the nature of the violation (18 USC Sec. 1001). In addition, a civil penalty of up to US $5,000 and an additional assessment of twice the amount falsely claimed may be imposed (31 USC Sec. 3802). Your NON-DOC shipment may, at our option or at the request of governmental authorities, be opened and inspected by us or such authorities at any time.
Insofar as any provision contained or referred to in this Air Waybill (Shipping Label) may be contrary to any applicable international treaties, laws, governmental regulations, orders, or requirements, such provision shall remain in effect as part of our agreement to the extent that it is not overridden. The invalidity or unenforceability of any provision shall not affect any other provision contained or referred to in this Air Waybill (Shipping Label). Unless otherwise indicated, the senders address indicated on the face of this Air Waybill (Shipping Label) is the place of execution and the place of departure, and the recipients address listed on the face of this Air Waybill (Shipping Label) is the place of destination.
You agree to all our agents terms and conditions of use; these may be found at:
Privacy Act Statement:
Privacy Act Statement:
Your information will be used to fulfill the product or service you requested. Collection is authorized by 39 U.S.C. 401, 403, 404, 407; 13 U.S.C. 301- 307; and 50 U.S.C. 1702. Providing this information is voluntary, but if not provided, we may not process your transaction. We do not disclose your information to third parties without your consent, except to facilitate the transaction, to act on your behalf or request, or as legally required. This includes the following limited circumstances: to a congressional office on your behalf; to financial entities regarding financial transaction issues; to a government or privat auditor; to entities, including law enforcement, as required by law or in legal proceedings; to contractors and other entities aiding us to fulfill the service (service providers); to domestic and international customs pursuant to federal law and agreements, the U.S. Census Bureau, and other governmental entities with authority over exportation.